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Privacy Policy

Privacy policy

The confidentiality of your personal data is one of the main concerns of SC DALINA AGENCY SRL, with headquarters in Bucharest, Sector 2, Aleea Hobița, Nr. 6, Bl. 302, Sc. 4, Etj. 4, Ap. 151, Romania, registered with the Trade Register of the Bucharest Court under number J40 / 3993/2020, CIF 42417802, as data operator.

This document is intended to inform you about the processing of your personal data, in the context of using the website http://dalina.agency, which we will refer to below as the “site”.

Content

  1. The categories of personal data processed
  2. Purposes and basis of processing
  3. Duration for which we process your data
  4. Disclosure of personal data
  5. Transfer of personal data
  6. The rights you enjoy
  7. Confidentiality of minors
  8. Changes in the privacy policy

1. CATEGORIES OF PERSONAL DATA PROCESSED PROVIDED IN THE CONFIDENTIALITY POLICY

A. If you are a customer of the site, we will process your personal data, such as:

  • Name and surname
  • Phone number
  • Email Address
  • Data on how you use the site (for example, your behavior / preferences / habits within domains).

B. If you are a visitor to the site, we will process your personal data that you provide:

  • Directly in the context of the use of the site, such as the data you provide in the contact / questions / complaints section, to the extent that you contact us in this way
  • Indirectly, data such as: IP address, browser used, browsing duration, search history, operating system used, language and pages viewed, full URLs, click sequence to, through and from our site, information or pages viewed / searched, the duration of visits to certain pages, information on the interaction with the pages (eg scrolling, clicks, mouse swipes), data on user behavior.

2. PURPOSES AND THEMES OF PROCESSING

A. If you are a client of the site, it processes your personal data as follows:

  • for the fulfillment of the legal obligations that fall in the context of the services provided through the site, including the obligations in fiscal matter, as well as in the matter of archiving.

Basis: The processing of your data for this purpose is required on the basis of legal obligations. Providing your data for this purpose is required. Refusal to provide the data may result in the impossibility to comply with the legal obligations incumbent on them and therefore in the impossibility to offer you the services through the site.

  • for marketing activities, respectively for the transmission, by means of distance communication (e-mail, sms) of commercial communications regarding the products and services offered by, through the site.

Basis: The processing of your data for this purpose is based on your consent, if you choose to provide it.

You can express your consent for data processing for this purpose by checking the appropriate box from the moment of validation of the contact form.

To unsubscribe from receiving such commercial communications you can use the option at the end of each email / sms containing commercial communications. In addition, you can unsubscribe by accessing the “My Account Information” section.

Providing your data for this purpose is voluntary. The refusal to provide consent for the processing of your data for this purpose will have no negative consequences for you.

  • in order to carry out various analyzes, reports on the functioning of the site, the development of profiles of consumer preferences, mainly, in order to improve the experience offered on the site.
Basis:

The processing of your data for this purpose is based on the legitimate interest of permanently improving the customer experience on the site. Providing your data for this purpose is voluntary. Refusal to provide data for this purpose will have no negative consequences for you.

B. If you are a visitor of the site, SC DALINA AGENCY SRL processes your personal data as follows:
  • for marketing activities, respectively for the transmission, through the means of distance communication (e-mail, sms), of commercial communications regarding the products and services offered by SC DALINA AGENCY SRL, through the site.
Basis:

The processing of your data for this purpose is based on your consent, if you choose to provide it.

You can express your consent for the processing of data for this purpose by completing and checking the appropriate box in the form for subscribing to the newsletter available on the site.

To unsubscribe from receiving such commercial communications you can use the option at the end of each email / sms containing commercial communications.

Providing your data for this purpose is voluntary. The refusal to provide consent for the processing of your data for this purpose will have no negative consequences for you.

  • to resolve complaints, complaints and to monitor traffic and improve your experience on the site.

Theme: The processing of your data for this purpose is based on the legitimate interest of SC DALINA AGENCY SRL to ensure the correct functioning of the site, as well as to permanently improve the experience of the site visitors, including by solving various comments, questions or complaints.

Providing your data for this purpose is voluntary. Refusal to provide data for this purpose will have no negative consequences for you.

3. DURATION FOR WHICH WE PROCESS YOUR DATA

We will process your personal data as much as necessary to achieve the processing purposes mentioned above in the privacy policy.

If you are a client, we will process your data for the entire duration of the contractual reports and subsequently according to the legal obligations that are incumbent on it (eg, in the case of financial-accounting supporting documents for which the retention period provided by law is 10 years. at the end of the financial year during which they were drawn up).

If you withdraw your consent for the processing of the data for marketing purposes, it will cease processing your personal data for this purpose, without affecting the processing carried out on the basis of your consent before withdrawing it.

4. DISCLOSURE OF PERSONAL DATA

We will not rent / sell your personal data to third parties.

In addition to the operator, in certain situations, the data may be accessible to third parties such as service providers, transport operators, hosting providers, IT companies, named, if necessary, as persons authorized by the Operator.

They are obliged by contract to maintain the confidentiality of the data and to use them exclusively for the purpose for which they were provided.

Also, we may disclose your personal data to central / local public authorities, in the following exemplary cases listed:

  • for site management
  • in situations where this communication would be necessary for the award of prizes or other facilities to the data
  • subjects, obtained as a result of their participation in various promotional campaigns organized by third parties through the site;
  • for maintaining, personalizing and improving the site and the services performed through it
  • for performing data analysis, testing and research, monitoring usage and activity trends, developing security features and user authentication
  • for the transmission of commercial marketing communications, under the conditions and limits provided by law
    when the disclosure of personal data is provided by law, etc.5. TRANSFERUL DATELOR CU CARACTER PERSONAL

Personal data provided to the site may be transferred outside Romania, but only to countries in the European Union.

6. THE RIGHTS YOU BENEFIT

Under the conditions provided by the legislation regarding the processing of personal data, as data subjects, you benefit from the following rights:

  • the right to information
    – the right to receive details regarding the processing activities performed by the site, as described in this document;
  • the right of access to data
    – the right to obtain confirmation from the site regarding the processing of personal data, as well as details on the processing activities such as the way the data is processed, the purpose for which the processing is performed, the recipients or the categories of recipients of the data, etc;
  • the right to rectification
    – the right to obtain the correction, without justified delays, by the site of the inaccurate / unjustified personal data, as well as the completion of the incomplete data;
  • the right to delete data
    – without undue delay, (“the right to be forgotten”) – certain conditions apply; It is possible that, following the request for deletion of data, anonymize these data (lacking such personal character) and continue in these conditions processing for statistical purposes;
  • the right to restrict processing
    – under certain conditions;
  • the right to data portability
    – the right to receive personal data in a structured way, commonly used and in an easy-to-read format, as well as the right to have this data transmitted to another data operator, as long as the conditions are met provided by law;
  • the right to opposition
    – as regards the processing activities, it can be exercised by sending a request according to the ones indicated below;
    – at any time, for reasons related to the particular situation in which the data subject is located, that the data concerning him / her are processed on the basis of the legitimate interest of or on the basis of the public interest, unless he can prove that he has legitimate and compelling reasons which justify the processing and which prevail over the interests, rights and freedoms of the data subjects or that the purpose is to establish, exercise or defend a right in court;
    – at any time, free of charge and without justification, that the data aimed at it are processed for direct marketing purposes.
  • the right not to be subject to an automatic individual decision
    – the right not to be the subject of a decision taken solely on the basis of automatic processing activities, including the creation of profiles, which produce legal effects that concern the data subject or affect him in a similar way to a significant extent;
  • the right to address the National Supervisory Authority for Personal Data Processing
    or the competent courts, to the extent you deem necessary.

For any additional questions regarding how personal data is processed and to exercise your rights mentioned above in the privacy policy, please contact us at [email protected]

7. CONFIDENTIALITY OF MINORS

The site does not contact good scientists or does not collect information from persons under 18 years of age. The website is not intended to request information of any kind from persons under the age of 18 years.

If, by mistake, we become in possession of such information and we are informed of this, we will obtain the appropriate parental consent to use this information or, if this is not possible, we will delete the information from our servers.

If you would like to let us know the information regarding persons under the age of 18, please contact us by email at [email protected]

8. CHANGES IN THE CONFIDENTIALITY POLICY

We reserve the right to change the privacy policy. In case of major changes in the future you will be notified by email (if possible) or by posting a specific message on the site.

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